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Legal

Introduction

TB Cardew takes seriously its commitment to safeguarding the privacy of everyone whose personal information it processes, including our employees, clients, journalists and visitors to our website. This Privacy Statement describes the policies and practices of TB Cardew regarding its collection and use of your personal data and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility so we will from time to time update this Privacy Statement as we undertake new personal data practices or adopt new privacy policies.

Data Protection Compliance Manager

TB Cardew is based in London, England. TB Cardew is the trading name of Cardew Group Ltd, which is registered in England with Companies House under registration number 02619626, and with the Information Commissioner’s Office (ICO) under registration number ZA337052.

We are not required by law to appoint a Data Protection Officer, but to facilitate any data privacy-related queries we have appointed a Data Protection Compliance Manager for you to contact if you have any questions or concerns about our personal data policies or practices, or if you are concerned about an alleged breach of privacy law.

Their contact information is as follows:

Director of Finance and Operations
Cardew Group Limited
29 Lincoln’s Inn Fields
London WC2A 3EG

E-mail: steve.williams@tbcardew.com

If you are not satisfied with our handling of your queries on data protection, you can call the ICO on Tel: 0303 123 1113.

How we collect and use (process) your personal information

In the course of its business, TB Cardew makes use of data about identifiable individuals, including current, past and prospective members of staff and clients, and general business contacts. The data includes addresses for email and social media, physical addresses and telephone numbers.

Our work encompasses corporate communications; financial communication and investor relations; fund raising and restructuring; the management of business risk; mergers and acquisitions; public affairs; political strategy; and regulatory and competition issues.

Third parties involved in our work may include professional, financial and legal advisers, accredited journalists and publishing organisations with a legitimate interest in the client, the London Stock Exchange, copyright bodies, media monitoring organisations, media training organisations, our IT and mobile and telephone support companies, website and graphic designers and printers, event hosts, event organisers, travel agents, catering establishments and hotels.

Data on Journalists

We collect this data from public sources, our previous contact lists or via paid subscriptions that aggregate and provide data on journalists. We use your personal data in connection with:

  • Press releases issued on behalf of our clients or on our own behalf, either by us or jointly with other agencies
  • Invitations to meetings issued on our behalf, or on behalf of our clients
  • Events or business trips organised on our own behalf, or on behalf of our clients
  • Information we may have from time to time that could be of interest to you as topical or relevant on a specific theme

We process this data on the basis of our legitimate interests to carry out our business activities of corporate communications and on the basis of the legitimate interests of our clients. We will not use this data in any way that has an adverse impact on the rights and freedoms of individuals.

Data on Clients

We use your data in connection with:

  • Press releases we issue on your behalf
  • General email and written correspondence
  • Invitations to meetings and events
  • Commercial and business communications
Visitors to our website

When you visit our website, we use third-party services to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is processed only in a way which does not identify anyone. When you complete a contact form on our website or use email for enquiries, we will use the information you submit only for providing you with an appropriate response.

Data subject rights

This Privacy Statement is intended to provide you with information about what personal data TB Cardew collects about you and how it is used. If you have any questions, please contact us at steve.williams@tbcardew.com

If you wish to confirm that TB Cardew is processing your personal data, or to have access to the personal data we may have about you, please contact us at steve.williams@tbcardew.com

You have a right to request correction of inaccurate information, deletion of information, and to instruct us to stop processing your information. We are obliged to honour such requests according to regulatory requirements. If you would like more information or would like to make such a request, please contact us at steve.williams@tbcardew.com

Security of your information

To help protect the privacy of data and personally identifiable information you provide to us, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis and have our systems independently assessed to ensure that we have good security measures in place.

We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Data storage and retention

Your personal data is stored securely by TB Cardew whether electronically on its computers and email systems or on paper. We retain data for the duration of our clients’ business relationship with us and according to regulatory data retention requirements. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at steve.williams@tbcardew.com

TB Cardew is the trading name of Cardew Group Limited, which is registered in England No. 02619626. Registered Office: 10 Queen Street Place, London EC4R 1AG.

Net Zero Commitment

TB Cardew has committed to reducing its carbon emissions, as part of the global effort to tackle the climate crisis.  We have started by measuring our impact in the areas where our carbon footprint mostly lies, i.e. in Scopes 2 and 3 (travel and office energy), and our ambition is to continue to measure and improve on our impact in the following areas:

  1. Minimise business travel (air, rail and road), choosing the most sustainable options wherever possible, embracing virtual meetings; as well as offering a “cycle to work” scheme.
  2. Promote public transport rather than private where possible.
  3. Consume responsibly, minimising the use of single-use plastics and the production of waste (e.g. cardboard, food, electronic equipment, mobile phones); using re-fillable water bottles; and recycling waste.
  4. Minimise energy usage in our London office, and monitor the green credentials of our suppliers.
  5. Use sustainable sources and local suppliers where possible for consumables.